General Terms

General Terms

These terms and conditions govern the relationship between members and / or clients of By clicking on an object, a picture, a link (other than that of the General Terms) or a button located on the website:, it is considered that you accept or agree to the Terms and Conditions described below.

I DEFINITIONS "Amarine" LTD., a trade company, duly registered according to the requirements of the Bulgarian legislation, with headquarters and registered office at 1 Adam Mickevich Str., entrance G, 3rd floor, Apartment 10, Burgas, 8001, Bulgaria, UIC 204492152

The website - owned by Amarine Ltd.

The content has the following definition:
• All information on the website that can be viewed using an electronic device;
• The contents of all emails sent to USER and CUSTOMER by by electronic means and / or any other means of communication;
• Any other information to a USER or CLIENT received by an employee of, regardless of the way of communication;
• Information related to products, services and / or fees applied by in a given period;
• Information related to products, services and / or fees applied by third parties with which has a partnership established within a certain period;
• Information related to or any information with source.

Service-Ecommerce service performed on publicly accessible parts of the website in order to enable the customer to purchase products and / or services using only electronic means, including means of distance communication (eg telephone, standard letter, internet , e-mail, etc.).

Member - a public or private or legal person who owns or gains access to the CONTENT by any means of communication (electronic, telephone, etc.) or based on the use of an agreement between and third parties, which requires the creation and use of PROFIL.

Profil - element consisting of an e-mail address and password that allow only one MEMBER to reach limited parts of the website and through which the SERVICES are available.

Client - a public or private or legal person who owns or gains access to the CONTENT or SERVICES after the creation of a MEMBER PROFILE.

Document - Current Terms and Conditions.

Distance sales contract: any contract concluded on the basis of a proposal by the supplier / / to the consumer as part of a system for the sale of goods or the provision of services where, from the date of submission of the offer to the conclusion of the contract, the parties are not in physical contact with each other.

Brochure / Notifications - Currently, information tools, mainly electronic, related to products, services at partner sites or promotions offered by at a certain time, without linking with the information provided.

Transaction - Collection or recovery of funds resulting from the sale of a product or service by to the CLIENT.


2.1. This Document defines the general terms and conditions under which a Member or a Client may use the Website / Content / Services in the event that no other valid agreement exists between and the Member / Client.

2.2. The use, including but not limited to, access, visit, and review of the Content / Services implies that the Member or the Client adheres to these terms and conditions, except when the content is subject to special terms.

2.3. Access to the Services is possible only through the publicly accessible website

2.4. By using the Website / Content / Services, the CLIENT or the CUSTOMER is solely responsible for any consequences arising from such use. In addition, the CLIENT or the CLIENT is responsible for any material, intellectual, electronic or any other damages caused to the Website / Content / Services, or any other person with whom has a contract for joint activity or to provide services under Bulgarian law.

2.5. If the Member or Customer does not agree and / or does not accept and / or cancel their agreement to this document:

  • 2.5.1. He / She waives access to: Services; other Services offers through its website; receipt of Brochures / Notices or other communication from (electronic, telephone, etc.) without any additional guarantee from
  • 2.5.2. will delete all personal information from its database without any subsequent obligations from one party to the other and without any party being liable for damages to the other
  • 2.5.3. It may at any time change its decision to accept or reject this document as it is available at the time of the decision.

2.6. The Customer / Member may at any time agree and accept the document as it is available at that time.

2.7. In order to exercise the right described in Art. 2.5, the Member / Customer may contact or use the Internet links it has received from for this purpose.

2.8. The Client may not withdraw his / her retroactive consent for this document while a contractual relationship is in effect, or until he / she has repaid all the funds due under contract to

2.9. If the Customer has paid all due funds to and withdraws the consent for this document at the time of the Order, will terminate the order without incurring any additional obligations and without any party being liable for any damages incurred.

2.10. This Website is addressed only to Members who have attained the age of 18 who are duly registered and have not been rejected by, regardless of the reason. Membership means that the Customer / Member is an adult (he / she is 18 years old).


3.1. All content, including but not limited to static images, dynamic images, text and / or multimedia content posted on the Website, are owned by or third parties, in which case the content may be accompanied by a reference to its property, which is licensed to use.

3.2.Member or Customer may not copy, transfer, modify or make any alterations, uses, links, exhibits, includes any Content in any context other than, including any content on the Website outside of, removing images, brands, distribution of materials prepared for reproduction, modification or display of content without the explicit consent of

3.3. Any Content to which a Member or Client has or receives access is protected by the Document unless the content is accompanied by a special and duly granted consent to use between and the Member or the Client or any other party or there is no explicit mention by to the content for use.

3.4. Member or Client may only copy, transfer and / or use the Content for their personal and non-commercial purposes, but only if they are not inconsistent with the provisions of the Document.

3.5. If gives a Member or Client the right to use Content under a separate agreement to which the Member / Client has or acquires access other than that described in this document, the right extends only to the content defined in the agreement only while the content is available on the Website or within the period agreed in the Agreement under the terms and conditions set forth in the Agreement only if it exists and does not constitute confidential information provided by to that Member, the Client or other third parties

3.6. No Content transferred to a Member or Client through any communication channels (electronic, telephone, etc.) or acquired by a Member or Client by accessing, visiting or viewing it does not constitute a contractual obligation to and / or the employee of, which made the transfer of the content in the cases where it is known and is related to the given content.

3.7. Any use of Content for purposes other than those expressly mentioned in this document or in any other accompanying document, if any, is prohibited.


4.1. publishes on its website its full and accurate identification data as well as the contact details of a Member or a Client.

4.2. By using the contact form provided on the Website, the Member or the Client allows to contact him using the available means, including electronically.

4.3. Partially or completely filling out the contact form does not oblige to contact the Customer or the Customer.

4.4. Access to the website, the use of the information presented, the visit to its pages or the sending of e-mail notifications addressed to shall be done electronically, by telephone or other means available to the Member or the Client, which constitutes a presumption that the Member or the Client agrees to receive notifications from electronically and / or by telephone, including e-mail communications or web site announcements.

4.5. reserves the right not to respond to all requests of any kind received by any means (electronic way, telephone, etc.).


5.1. When a Member or Client creates an Account and accepting the Terms and Conditions, he also agrees by default to receive Brochures and / or Notices from

5.2. All information received from a Member or Customer in order to send Brochures and / or Notices will be used by within the confidentiality policy frameworks.

5.3. The refusal to receive Brochures and / or Notices by a Member or Customer may be made at any time:

  • 5.3.1. By using the specially made Internet connection contained in each Brochure and / or Notice.
  • 5.3.2. By refusing to receive Brochures and / or Notices using the restricted pages in the special section of the Profile.
  • 5.3.3. By contacting according to your contact details and without any further obligation from one party to the other and without each party being liable for any damages whatsoever.

5.4. The refusal to receive Brochures and / or Notifications does not imply that the Customer or the Member rejects, amends or refuses to accept the Document.

5.5. reserves the right to choose to whom to send Brochures and / or Notices and to remove from its database a Member or Customer who has given his / her consent to receive Brochures and / or Notices without any future commitments from or additional notice.

5.6. will not include in the Brochures and / or Notices to a Member or Client any other advertising information relating to third parties not affiliated with at the time of sending the Brochure and / or the Notice.


6.1. collects personal data and special information (PIN) from client accounts on its website, but only with the voluntary consent of the Member or the Client for the following purposes:

  • Confirmation, delivery and billing of an order
    • Opting out orders and other issues of any nature related to an order or contract for purchased products or services.
    • Providing access to services;
    • Sending Brochures and / or Notices only by electronic means;
    • Contacting a Member or a Client with his / her voluntary consent;
    • Contact related to:
    • Customer Service;
    • Statistical purposes.

6.2. may collect other data (IP address, visit time, web site, web browser name and version, operating system, including other parameters) without the consent of the Customer or the Member. The web browser through which access is made to the website and can be used by to improve the Services provided to Clients and Members or for statistical purposes; except in cases where the provisions of the Document are violated, if the actions of the Customer / Client are to the detriment of interests or harm to and / or third parties with whom has a joint venture agreement or what and even services at that time.

6.3. The Customer has the right to oppose the collection of personal information and request its deletion, thereby withdrawing its consent with respect to the Document and waiving any rights described therein without any further obligation on either side to the other party and / or without any of the parties to be liable for any damages to the other, but only in compliance with the provision of Art. 2.8.

6.4. In order to exercise its rights under Art. 6.3, the Customer or the Member connects to through the contact details described on the Website at that time.

6.5. By using the website templates, the Customer or the Member has the right to change the data originally provided by him / her to declare a change if such has been done.

6.6. 's privacy policy is based only on information that is voluntarily provided by a Customer or a member only on the Website. is not responsible for the Privacy Policy, practiced and applied by third parties, which can be reached via any Internet connection outside of the Website.

6.7. undertakes to use the collected data only in accordance with the stated purposes and not to entrust, sell, lease, license, transfer, etc. his / her database containing personal and special information about the User / Client of third parties who are not bound to the achievement of the stated goals.

6.8. Except in cases where the transfer / access / examination / other is required by authorized bodies in the cases provided for by the mandatory rules of law in force at the time of the occurrence of the event.

6.9. ensures that User's personal data collected through the contact form will only be used until the communication problem has been resolved and then personal data will remain as a statistical information only.

6.10. is not responsible for any malfunctions that may endanger the security of the server storing the database containing personal information.

VII. Internet sales policy

7.1. Access to Services

  •  7.1.1. Access to services is allowed to any member who has created an Account.
  •  7.1.2. In order for access to Services to be granted, the Member must accept the provisions of this Document.
  • 7.1.3. may restrict access to Customer Services in view of its past behavior.
  • 7.1.4. Each Customer / Member may have only one Website Profile.
  • 7.1.5. In the event of the situations described in paragraph 7.1.4. on the Document, reserves the right to terminate or restrict access to Customer Services.

7.2. Products and Services

  • 7.2.1. may publish on the website information about products, services, including promotions made by it or by third parties with which has a contract for joint activity or for any services in a given period and according to stocks.
    • 7.2.2. The products and / or services purchased through the Website are intended solely for personal use by the Customer.
    • 7.2.3. may restrict the ability to purchase products or services available at any time for one or more Customers.
    • 7.2.4. All prices associated with presented products or services are in BGN or EUR and include VAT.
    • 7.2.5. The prices displayed on the website and crossed line indicate the price recommended by the manufacturer for sale in stores and other retail outlets where discounts are not applied. These prices are informative and have no legal value.
    • 7.2.6. Billing of purchased products or coupons (vouchers) takes place only in Bulgarian Leva (BGN) or Euro (EURO).
    • 7.2.7. All the information used to describe products and the website (text / static / dynamic images / multimedia presentations / others) are not contractual obligations for, but are only a way of presenting.
    • 7.2.8. When presenting products / services reserves the right to use other products (accessories and other) which may not be included in the price of the product.

7.3. Validity of the proposal

  • 7.3.1. reserves the right to change prices for products and / or services available without first notifying this Member or Customer.
    • 7.3.2. The price of the products and services is that of the order within the stock availability.
    • 7.3.3. The cost of promotional products and services is that of the time of the order within the stock availability and / or during the promotional period, if any.
    • 7.3.4. The cost of purchasing products or services cannot be changed after the order has been made, except with the agreement of both parties.
    • 7.3.5. The cost of purchasing products and / or services under a contract under Art. 7.6.3. from the Document cannot be changed.
    • 7.3.6. Customer may withdraw from products and / or services purchased under contract, referring to item 7.9.

7.4. Order via Internet

  • 7.4.1. The customer can order the products offered at any time only through the website.
    • 7.4.2. By completing your order, the Customer agrees that all the information required for the purchase process is true and complete at the time of the order, also called in the Order Document.
    • 7.4.3. By completing its order, the Customer agrees that may contact through all available / approved by funds in connection with the following situations:
    o Confirmation of the availability and quantity of the products purchased by the Customer.
    o Confirmation of the value of the order made in connection with Art., Including, depending on the situation, for other value-added services (eg delivery, etc.)
    o Arrangements for the delivery of the products.
    • 7.4.4. may unilaterally terminate an order made by a Customer by notifying it in advance without any further obligation on either party and without any party being liable for damages in the following cases:
    o the information provided by the Customer on the website is incomplete and / or invalid;
    o the actions of the Customer on the Website may cause / inflict damage of any kind on and / or its partners;
    o if two consecutive client orders have not been successfully completed.
    o for no reason whatsoever.
  • 7.4.5. The Customer may give up the order when or a third party contacts it in view of the hypotheses under Art. 7.4.3.
    • 7.4.6. Once the Customer has confirmed the order amount, or informs the Client of the validity of the order, it is subject to the terms and conditions of the Distance Selling Agreements governed by current Bulgarian legislation.
    • 7.4.7. The details of the order, including but not limited to shipping time, are not a contractual obligation for, and no party is liable for damage caused by the delivery of any of the parties.
    • 7.4.8. If the Customer changes his or her personal information using the Internet Template Available, all existing contracts operating at that time remain in effect with the data provided / accepted by the Customer prior to the change.

7.5. Order by phone

  • 7.5.1. Client / Member can place an order by phone – +359898828289

7.6. Contract and execution

  • 7.6.1. will attach to the Customer, in parcel, all necessary documents certifying the products / services purchased by the Customer.
    • 7.6.2. will inform the Customer of the state of the contract or order.
    • 7.6.3. is considered to have fulfilled all its contractual obligations, to which are added documents certifying the products purchased by the Client from

7.7. Delivery and provision of electronic access

  • 7.7.1. The customer has only one delivery method available for the purchased products / services, via a chosen by Express Courier Service or via e-mail provided by
    • 7.7.2. Delivery time within Bulgaria is up to 6 business days from receipt of the order excluding delaying from the courier company, bank holidays and small towns where the courier has scheduled deliveries. If the product cannot be delivered, undertakes to inform the Customer of this.
  • 7.7.3. Delivery time for the rest of the world can take up to 30 business days from receipt of the order excluding delaying from the courier company, bank holidays and small towns where the courier has scheduled deliveries. If the product cannot be delivered, undertakes to inform the Customer of this.

7.8. Quality and guarantees

  • 7.8.1. All products have a 30 day warranty from the day of delivery. This means that the warranty of the products offered by is the same as that offered by the suppliers of
    • 7.8.2. does not guarantee the availability of any product / service that can be purchased from the website.

7.9. Return of products

  • 7.9.1. A customer of can return the purchased products, excluding products that are custom made and made-to-measure, according to the contractual relations in the following situations:
    o The parcel has serious violations of its physical integrity, its packaging and its contents;
    o Products are delivered or invoiced incorrectly;
    o have factory defects.
    o The client has ordered wrong product sizes.
    o The consumer is entitled, without due compensation or penalty and without giving any reason, to give up the concluded distance contract within 14 working days according to the legislation of the Republic of Bulgaria. In this case, the Customer is only responsible for the direct costs of returning the products.
    • 7.9.2. Customer is required to inform of its intention to return the purchased products by any means of written communication (e-mail, fax or other) within 14 business days of receipt of the products and / or services if he makes use of their right under Art.
    • 7.9.3. A client who has notified in accordance with Art. 7.9.2 is responsible for returning the products in question to no later than 10 days after the notification, otherwise will consider the request for return to be void and not to produce any legal action.
    • 7.9.4. A customer of cannot return a product purchased on a contractual basis and / or claim damages / compensation in the following situations:
    o to replace a purchased product with another with different characteristics or a different type of product, except in the cases described in Art. .;
    o the request for return caused by any situation pertaining to Art. 7.9.1. has been submitted in time exceeding the 14 working days provided for in Art. from the working day following the date of conclusion of the contract.

o In the case of return of a product due to one of the ones referred to in Art. 7.9.1. reasons and the returned product is not in the state in which it was delivered (in the original package with all labels attached and with all accompanying documents).
o reserves the right not to take back products that by their nature cannot be returned or subject to rapid deterioration.
• 7.9.5. In the event of a refund of the value of the product, this will be done within 30 days of confirmation of the return.
• 7.9.6. In case of substitution of a product with identical according to Art., The replacement will be made under the terms and conditions of a regular order.
• 7.9.7. If Customer returns a product in accordance with Article, but does not have an identical product to replace it, undertakes to pay the customer the value of the product in accordance with Art. 7.9.5.
• 7.9.8. The cost of additional services, including, but not limited to, the delivery of products shall be paid by the Customer.
• 7.9.9. In all cases, the cost of returning, re-sending is at the expense of the Customer, except in the case of , ,, where will bear the cost of delivery.

  1. Misuse of personal data

8.1. does not require confidential information, bank accounts / bank card details or personal passwords from its Clients or Users via any means of communication (e-mail / telephone / SMS / other).
8.2. Exceptions to Art. 8.1. are only cases where an item has been returned by a customer and the amount has to be refunded.
8.3. The Customer (only and exclusively) has full responsibility for sharing confidential information with third parties.
8.4. assumes no responsibility in the event that Customer is misled by third parties who represent themselves as representatives of the interests of
8.5. Customer is required to inform of such attempts, using the available contact forms.
8.6. does not distribute unsolicited commercial communications within the meaning of the Electronic Commerce Act. Any Customer who has explicitly provided an e-mail address to the website may choose to disable the client account corresponding to that e-mail address.
8.7. The contacts made by through remote communication tools (such as e-mail) contain complete and consistent information about the sender and links to him at the time of sending.
8.8. The following goals, whether achieved or not, will be considered as an attempt to mislead the Website / Content and / or and the appropriate legal measures will be taken against this or those who attempt or have achieved the following objective (s):
• 8.8.1. access any kind of data to another Customer using an Account or any other method;
• 8.8.2. modification or other modification of the content of the Website or Content sent in any way by to its Clients;
• 8.8.3. Impact server / server work on the website
• 8.8.4. access or share with third parties who do not properly receive Content submitted in any way from to Customers when the content they receive is not their legitimate recipient.

  1. Liability

9.1. is not responsible for any physical or legal person using the Content.
9.2. is not responsible for any damages (direct, indirect, incidental or non-existent) resulting from the use or inability to use information about the type of content presented on the Website or about any errors or omissions in Content that can cause harm.
9.3. If a Member or Customer believes that Content sent in any way by is in violation of any copyright or other right, he / she may contact through the available contact details such as to be able to make an informed decision.
9.4. does not guarantee to a Member or Client access to the Website or to the Services and does not grant the right to download and partial or full modification, reproduction of the Content, partially or completely, copying or using Content in any other way or transferring to third person content to which he / she has / has acquired / access under the terms of this Document without the express written permission of
9.5. is not responsible for the Content, quality or type of other Internet sites reached via Internet links from the content of the Website, regardless of the type of links. The responsibility for these websites is entirely assumed by their owners.
9.6. assumes no responsibility in the event of the use of websites and / or content sent to a Member or Client by any means (electronic, telephone, other), via websites, e-mail or employees when using of the content may harm or cause any harm to the Customer / and / or third parties involved in the transmission of the content.
9.7. offers no direct or indirect guarantees that:
• 9.7.1. the service will meet the requirements of the Customer;
• 9.7.2. the service will be undamaged, secure and free of error.
• 9.7.3.the products / services obtained free of charge or purchased from the website will satisfy the requirements or expectations of the Customer.
9.8. The operators, managers and / or owners of the website are not responsible in any way for damages that follow from, but not limited to, acquisitions, special offers, promotions, professional promotions or other type of connection / transaction / cooperation / other that may occur between a Customer or a Member and one of those who directly or indirectly advertise using the Website.

  1. Force majeure

10.1. Except where expressly stated otherwise, any party to a contract that is still in force shall not be liable for a breach, in whole or in part, and / or in cases where the obligations are beyond the terms of the contract if the default of the obligations occurred as a result of force majeure.
10.2. The legal or legal representative of a person who relies on force majeure must immediately and exhaustively notify the other of the occurrence of the occurrence and take measures to prevent it from limiting its consequences.
10.3. The Party or its legitimate representative, who relies on the above-mentioned event, is released only if the occurrence of the event hinders him from performing the contract in good faith.
10.4. If, within 15 days of the occurrence of the event, it cannot be overcome, each party shall have the right to request the other termination of the contract without any party being liable for damages.
10.5. A party invoking force majeure must prove its inability to perform its obligations within 30 days of the occurrence of the event but only within the framework of Article 10.3.

  1. Litigation

11.1. By using / visiting / viewing / other of any Content sent by to its Members / Clients, accessible and / or delivered by any means (electronic / telephone / other), the person agrees to these General Terms and Conditions.
11.2. Any dispute relating to these General Terms and Conditions that may occur between Member / Client and will be resolved by mutual consent.
11.3. is not responsible for any damages, lost profits, costs, claims or other liabilities if they have occurred in case of non-observance of these General Terms and Conditions.
11.4. Any disputes (excluding Article 11.2) that may arise between Member and or its business partners will be resolved by mutual consent. If this is not possible, they will be referred to the competent Bulgarian court in accordance with Bulgarian law.
11.5. If any of the terms or provisions mentioned above are or are found to be invalid or invalid for any reason, this will not affect the validity of the other provisions.
11.6. The document has been prepared and will be interpreted in accordance with Bulgarian law.

  1. Final provisions

12.1. reserves the right to make changes to these General Terms and Conditions and any changes made to the Website, its structure and Services, including any changes that might affect the Website and / or its content without prior notice to Members or Customers.
12.2. is not responsible for any errors that may occur on the web site for any reason, including those caused by changes, settings, and others not made by the webmaster.
12.3. reserves the right to publish advertising banners of any kind and / or links to any part of the website in accordance with the current legislation.

  1. Feedback

13.1. If you have any questions or suggestions regarding, please contact us by phone (+359898828289) from Monday to Friday between 10:00 and 17:00 or by e-mail:
13.2. Any comments, questions, opinions, ideas, suggestions, or other information concerning the website, its functionality or improvements will remain the property of Amarine Ltd..


1 Adam Mickevich Str., entrance G, 3rd floor, Apartment 10, Burgas, 8001, Bulgaria